Privacy Policy

An Overview of data Protection

The following information provides a simple overview of how we process your personal data when you visit this website. Personal data includes all data that can be used to personally identify you.
This disclosure is not valid for other websites consulted via our links, for which Metro Electric Co. is not in any way responsible for the data privacy. Please refer to the website privacy policy for that matter.

 

Data Controller

Metro Electric Company
12, Samrat Industrial Area,
B/H S.T. Workshop,
Gondal Road,
Rajkot-360004, Gujarat,
India

The above Data Controller who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

This policy covers the processing, storage and access to Information as required under lawful and/or contractual activities with Metro Electric Co. or otherwise required in the normal course of business. It describes Metro Electric Co.’s policies and procedures on the collection, usage and disclosure of Information provided/received by natural persons and meets the requirements established under:

  • The Information Technology Act, 2000 – Section 43A.

  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.

  • THE DIGITAL PERSONAL DATA PROTECTION ACT, 2023

1.Scope

This policy applies to all visitors of this Metro Electric Co’s website and to all its pages and subdomains.

 

2. Data collection on our website

2.1 How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

 

2.2 What is the purpose of Data collection?

  • Some of the data is collected to ensure the proper functioning of the website. Data may be used to analyse your user behaviour.
  • So that a visitor may download product information, order products and take advantage of certain other features of Metro Electric Co’s website.
  • To seek the visitor’s feedback or to contact the visitor in relation to the services offered on Metro Electric Co’s website.
  • To process requests submitted by the visitor.
  • To anticipate and resolve problems with any goods or services supplied to the visitor
  • To create products or services that may meet the visitor’s needs.
  • To allow the visitor to subscribe to Metro Electric Co.’s news alerts.
  • Location and contact information may be used by our service teams in case of following requests but not limited to
    • machine breakdown service requests.
    • Product’s detail requests.
    • Quote requests.
    • Demo requests.

 

2.3 Which Data is Collected?

The website provider automatically collects and stores information that your browser automatically transmits to us in hosting server. These are:

  • Browser type and browser version
  • IP address
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • Location Information

The following information will also be collected which a person or entity enters willingly to contact Metro Electric Co. for via Contact form or inquiry form

  • Name
  • Address
  • Email
  • Phone Number
  • Any Notes written on the forms.

If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of processing your request.
Only minimum Information required to meet the purposes mentioned in this policy shall be collected from the visitor/s. Neither Metro Electric Co. nor its representatives shall be responsible for the authenticity of such Information provided by the visitor/s.
Please note that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal information.

The Website does not use cookies.

2.4 How long the data is stored?

Metro Electric Co. shall retain Information for only as long as necessary to meet legal or regulatory requirements or for legitimate business purposes as mentioned in this policy.

 

2.5 How data is stored?

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy. Metro Electric Co has implemented required security practices and standards in line with the global standards. It is being reviewed periodically to keep pace with business, technology and regulatory changes.

 

2.6 What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us via contact us form on the website to process the request.
Please note that some information is collected anomalously so there is no way to determine specific visitors information.

 

2.7 Where Data is stored?

This website is externally hosted. The personal data collected on this website is stored on the servers of the host(s). This may primarily include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated via a website.
External Hosting is carried out for the purpose for fulfilling our contract for potential and existing customers. External hosting is adopted in interest of fast, secure and smooth operating of our website and its functions. This ensures that data is processed by professionals.
Our host(s) will only process your data to the extent necessary to fulfil its obligations and will follow our instructions regarding this data.

 

3 Distribution of Information

 

3.1

Metro Electric Co. shall not use or disclose Information for purposes other than as mentioned in this policy, except with the consent of visitor providing such Information or as required by law. However, Metro Electric Co. may be legally required to disclose the Information in the following cases:

  • Where the disclosure is necessary for compliance of a legal obligation;

  • Where mandated under the law by government agencies to disclose such Information.

3.2

Metro Electric Co. may disclose Information to business partners or third parties during the normal course of business for the purposes mentioned in this policy. Metro Electric Co. Will share only the minimum required information to service the purpose. Metro Electric Co. will assure that

  • The Information is processed legitimately and appropriately by the business partner or third party in line with the established consent or in line with legal requirements.

  • The business partner or third party has adopted a reasonable and equivalent level of security practices and procedures to ensure security of the Information shared.

 

4. SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from „http://“ to „https://“ and the lock icon is displayed in your browser’s address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

 

5. Plug-ins and Tools

  • Maps

We use the Google Maps service "Google Maps" provided by the company Google LLC, 1600 Amphitheatre Parkway Mountain View, California 94043 USA to display geo-data. Google Maps is used to provide an interactive map on our website, which shows you how to find and reach us. This service allows us to present our website attractively by loading map material from an external server. The following data is transmitted to the Google servers during the display: the specific internet pages you visited and the IP address of your device. 

For more information please refer to google maps privacy policy: https://www.google.com/intl/en_IN/help/terms_maps/

 

6. Feedback or Concern

For feedback or concern, if any, kindly contact:
Email Id: info@metro-rajkot.com
This policy is updated from time to time. The latest version is published on this page.
The policy may change without prior notice.
This website privacy policy was updated on: 01-01-2025